Sumit Sharma

Facebook needs to get relevance right

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A classic pain point on Facebook is whenever one comments on a friend’s wall post. In doing so we will receive notifications of all other comment and comments related to that post, regardless of their relevance to us or our comment – wouldn’t we be better served if we only received notification of posts relevant to our comments or perhaps posts from friends only? Such an example can be extended to other parralel realms such as in e-commerce when looking for product feedback for example we might only want to hearf feedback from those that have similar characterisitcs as us and so on. Not being able to decipher motive/intention and hence obstructing a valuable experience in such cases will lead to frustration eventually however with more information about us, Facebook can be more intelligent in its delivery of data to us.


Written by Sumit

December 19, 2009 at 6:43 am

Posted in Social Networking

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